Due to the increasing cases of on-line card fraud, we now have an extra layer of security that may require some customers to make a quick call to their bank and issue a verbal authorization. The bank will then release the funds immediately. One of the most commonly used complaints in a credit card charge back case is the complaint of ”unauthorized use of my card”. This covers stolen cards, or card data. Fortunately the security steps implemented by banks on receipt of a customer call are sufficient to discredit any claims referencing the unauthorized use of a card. Thank you for your patience in this matter.
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